Chilean character tends to be warm towards visitors and serious in all business
Appropriate clothing and shoes are required for exploration.
At the hotel, visitors can wear the type of clothing that makes them
Chilean pesos and American dollars are accepted. VISA, Mastercard, Diners Club and
American Express are welcome at explora and most establishment.
Regardless of tipping, the quality of service will be very good indeed..
There is a first aid service in the Park, as well as a hospital close by in Puerto
In order to explore Torres del Paine National Park, it is recommended that every visitor
carry an insurance policy to cover contingencies. All safety measures are taken for
explorations. However, if a visitor takes unnecessary risks, whether it be health risks or
imprudence, explora will not be held responsible for any unforeseen accidents.
The hotel personnel, as well as all guides, are fluent in both English and Spanish. Some
also speak German, Italian and Portugese.
Pets are not permitted inside the hotel.
The hotel is open all year round and the Park can be visited throughout the year.
explora uses comfortable Ford Club Wagon vans for 12 passengers
transportation. Other travel for exploration is done walking or horseback
riding, sometimes with the help of motorboats to cross lakes.